Staff

Service

Danielle Thomas

Danielle Thomas

Service Advisor
141 Reviews
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Kendall Fairchild

Kendall Fairchild

Service Advisor
65 Reviews
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Dane Northcutt

Dane Northcutt

Courtesy Driver
8 Reviews
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Nicholas Wagner

Nicholas Wagner

Service Tech
7 Reviews
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Lynn Gardner

Lynn Gardner

Service Clerk
6 Reviews
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Jason Lebron

Jason Lebron

Service Director
6 Reviews
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Donna Price

Donna Price

Service Clerk
3 Reviews
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Hilda Northcutt

Hilda Northcutt

SAC DRVR
2 Reviews
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Management

Stephen Jones

Stephen Jones

General Manager
48 Reviews
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Aaron Gresham

Aaron Gresham

General Sales Manager
23 Reviews
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Russ Waters

Russ Waters

Inventory Manager
9 Reviews
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Dave Powell

Dave Powell

Sales Manager
8 Reviews
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Stephen Jones

Stephen Jones

GM
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Finance

Michael Kelley

Michael Kelley

Business Manager
42 Reviews
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Sam Ryan

Sam Ryan

Finance Manager
35 Reviews
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Sales

Mike Hearne

Mike Hearne

Sales & Leasing Consultant
18 Reviews
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Alan Boyd

Alan Boyd

Sales Advisor
15 Reviews
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Jason Heaps

Jason Heaps

Sales & Leasing Consultant
11 Reviews
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Tammy Bell

Tammy Bell

Sales & Leasing Consultant
10 Reviews
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Eddie Cruz

Eddie Cruz

Internet Sales Manager
5 Reviews
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Justin Gonzales

Justin Gonzales

Sales & Leasing Consultant
3 Reviews
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Cody Hysell

Cody Hysell

Sales & Leasing Consultant
3 Reviews
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Johnny Souza

Johnny Souza

Sales & Leasing Consultant
1 Review
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Kelly Johnson

Kelly Johnson

Sales
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Parts

James Price

James Price

Parts Advisor
7 Reviews
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Carmen Plath

Carmen Plath

Parts Advisor
6 Reviews
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Administration

Mary Rountree

Mary Rountree

BULE
6 Reviews
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Jackson Horne

Jackson Horne

RECEPTIONIST
5 Reviews
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Collision Center

Romane Canupp

Romane Canupp

Collision Estimator
3 Reviews
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Ashley Benton

Ashley Benton

Receptionist Collision Center
2 Reviews
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Danielle Thomas

Danielle Thomas

Service Advisor
Recent Reviews

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Dec 09, 2024

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Always take my car here for service.

Always take my car here for service.. They are very helpful, do not try to sell items,

Oct 23, 2024

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I take my truck there all the time and my wife truck

I take my truck there all the time and my wife truck there very friendly people

Apr 09, 2024

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My experience with Rountree Moore Ford Service Department

My experience with Rountree Moore Ford Service Department was a horrible experience. There was inadequate and unclear communication. During the 2 days my car was in for the repair, I was not kept up to date with the progress of the repair. Though I was assured that I would be kept up to date about what was found and the progress of the repair, I was not notified what had been found or told how long the repair would take.

Oct 10, 2023

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Router Moore Ford has been my primary dealership for

Router Moore Ford has been my primary dealership for almost a decade. Truly great people.

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Kendall Fairchild

Kendall Fairchild

Service Advisor
Recent Reviews

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Aug 18, 2023

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Always a pleasure to deal with the staff at this

Always a pleasure to deal with the staff at this dealership and have bought multiple vehicles here

Feb 02, 2023

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I was treated with respect and professionalism by all

I was treated with respect and professionalism by all from the start, (phone call for my opponent) to the finish giving my keys back and driving away. Kudos to the team at this dealership.

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

Jul 11, 2021

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Had an appointment for oil change at 11am. 3 hours later...

Had an appointment for oil change at 11am. 3 hours later I had to make them get my truck so could go to back to work.

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Stephen Jones

Stephen Jones

General Manager
Recent Reviews

Sep 01, 2025

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Our salesman was respectful and knew his job.

Our salesman was respectful and knew his job. Would recommend him to family and friends. His name is Jason Bass.

Jun 30, 2025

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I'm still waiting for a Reply Jayden, I have been nice

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer..

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Jul 31, 2023

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They were able to get the vehicle I wanted, very pleased

They were able to get the vehicle I wanted, very pleased with the way everything was handled with the sales people and the financing.

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

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Michael Kelley

Michael Kelley

Business Manager
Recent Reviews

Jun 30, 2025

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I'm still waiting for a Reply Jayden, I have been nice

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer..

Jul 11, 2024

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Great salesman and finance team.

Great salesman and finance team. They delivered car and picked up trade in. Everyone was supper nice.

May 04, 2023

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The service department is great not impressed with the

The service department is great not impressed with the sales people. I felt very pressured into to buying

Apr 17, 2023

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I wish it was possible to give 0 stars.

I wish it was possible to give 0 stars. I have never had a worse experience with getting work done to my truck. I brought my 2014 Ford F150 in for several different issues I was having. Most of the "diagnosis " I received were pretty terrible, boarding on ridiculous. After bringing my truck in on a Friday, and they had to keep it several days before they could even tell me what they thought it needed, I got the report on a Tuesday afternoon, when I contacted them not them communicating with me. I had my rear defrost not being able to turn on. I was told the problem was the button on the console to turn it on was bad. They would have to pull out the entire radio and climate control from the dash to send it off for repair. Told me it would take a couple days to get done. I had to call back to find out if it was done yet to find out that now it would take more than a week to get my parts back in. After two weeks, and again I had to contact them, not them reaching out to me, I was told the parts were in but it wasn't working quite right. Defrost would turn on but the light for the defrost button didn't turn on. When I told them I was upset that it took this long to get this fixed and did not want to wait longer to get my truck back they offered to not charge me for the repair since the defrost button light did not come on. I agreed and went to pick up my truck the next day. When I got my truck I tried to turn on the air conditioning and the vents blew out hot air even though the climate control knob was set to cold. I kept playing with the knob and figured out if I turned the knob halfway between hot and cold then I could get cold air to come out. This was definitely not ok as the a/c worked fine when I took the truck in. I went back to dealership and told them the problem and that I wanted this fixed as something they had done when removing/attempting to repair the defrost button has caused the new issue since this whole radio and climate control section of the dash had been messed with by them. They told me that they didn't cause the problem and since they hadn't been requested to work on that part originally when I first brought it in that they had no way of knowing if it had been like that before they got the truck. I was furious that they did not seem to care at all about what they did. I would strongly recommend everyone stay away from this place as they are either inept at their job, dishonest, or both.

Oct 09, 2020

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Very modern, clean, and up to date. The service writers...

Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable.

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Sam Ryan

Sam Ryan

Finance Manager
Dealership Experience 8 years 2 months
Industry Experience 8 years 2 months
I was born and raised, in Lake City, Florida. I love dogs and kids. I have seven nieces, which I enjoy spending time with. I like sports and reading and helping my customers get the best deal, possible.
Recent Reviews

Jun 30, 2025

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I'm still waiting for a Reply Jayden, I have been nice

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer..

Nov 10, 2023

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I’m very happy with this dealership and it’s staff very

I’m very happy with this dealership and it’s staff very friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape

Jun 11, 2022

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Above and beyond.

Above and beyond. Julian Montero will make sure you get the deal you are looking for.

May 31, 2022

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Great sales team, Nate was amazing.

Great sales team, Nate was amazing. However the car was extremely dirty. I had to point out several things that needed to be cleaned. While we were getting the deal done they sent it through "detailing" and it came back almost exactly the same. They even missed the very two things my salesman pointed out to them to take care of. When I was done and proceeded to get into the car to leave, 100% there was no external car wash and the inside looked like it was wiped down with a rag. They really need to get their "detailing" team into shape because it was extremely unsatisfactory and now I am having to get my New "used" car detailed privately.

Mar 15, 2022

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My car salesman was Nate and he was there every step o

My car salesman was Nate and he was there every step o the way but if he was with a costumer Cash stepped in and I tell you that it was like a well oil machine that never missed a beat. It is great to know that everyone was on the same page, it is all about the satisfaction of the costumer from start to finish. Shout out to GM Stephen, you’re a class act, thank you all once again! 🙏👍🏽💯💪🏾

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Aaron Gresham

Aaron Gresham

General Sales Manager
Recent Reviews

Jun 30, 2025

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I'm still waiting for a Reply Jayden, I have been nice

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer..

Jun 15, 2024

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I contacted Jayden because I found a specific truck I’ve

I contacted Jayden because I found a specific truck I’ve been looking for for years. I was in the middle of my very busy season at work and told Jayden I wasn’t interested in driving the hour up there to waste my time. He assured me he wouldn’t do that. And he wasn’t lying. Not only did we get my truck but we also left with a new suv for my wife as well. I appreciate the honesty and transparency we were afforded during our transactions. We will be back (hopefully not soon). Well done!!!

May 28, 2024

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Been buying Vehicles from Rountree Moore Ford for years!

Been buying Vehicles from Rountree Moore Ford for years! Good people! Good product and good Deals!

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Sep 24, 2022

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They were willing to help us find the best car, at the

They were willing to help us find the best car, at the best price, with fantastic financing. They also went the extra mile getting the car ready to be picked up!

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Mike Hearne

Mike Hearne

Sales & Leasing Consultant
Contact Me
Dealership Experience 8 years 10 months
Im Married with 1 beautiful daughter. I will always go above and beyond to make your experience the best one to date. Thank you for the future opportunity!
Recent Reviews

Aug 29, 2024

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Highly recommend this dealership.

Highly recommend this dealership. Mike Hearne made this the easiest car buying experience ever. He went out of his way to find me the right car.

Jul 11, 2024

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Great salesman and finance team.

Great salesman and finance team. They delivered car and picked up trade in. Everyone was supper nice.

Jan 12, 2024

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I have traveled across country to buy a car here.

I have traveled across country to buy a car here. The service is amazing, Mike Hearne has always treated me with respect and finds what I’m looking for!

Nov 10, 2023

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I’m very happy with this dealership and it’s staff very

I’m very happy with this dealership and it’s staff very friendly and everyone greeted us with a smile we went to look at a preowned Edge and wound up purchasing an new 2023 Ford Escape

Mar 13, 2023

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They are friendly and helpful before and after purchase.

They are friendly and helpful before and after purchase. Financing was easy and they work to keep payment low

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Alan Boyd

Alan Boyd

Sales Advisor
Recent Reviews

Feb 08, 2023

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Service was great and always has been Service advisor

Service was great and always has been Service advisor Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Jul 31, 2022

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If there was a option for a zero star rating that would

If there was a option for a zero star rating that would still be an understatement. First off this review is about the collision center only. I should start by saying if you don’t want to read the whole thing just read this… if you are young or a woman they will take advantage of you!! TAKE pictures of your entire car inside and out before leaving it with them and let them know that you have pictures and time stamps!! The people who work there are VERY rude. When I came to drop off my car I walked in the building and the man at the counter was on his cell phone so I took a seat. I sat there for 5 minutes and was not once greeted. Then he finally asked if anyone was helping me (still no greeting). Then when I come to pick up my car after being fixed I noticed a huge stain on my seat that was not there when I dropped it off. Yes, there were some other smeller stains on the back of the seat from sweat and just being used (the seats are white) but they were nothing like this one. I was also informed the day before I picked up my car that my car has been detailed and it most certainly was not. It had not even been washed. So I went back inside and informed them nicely about the stain and they sent a manager to look at my car. He argued with me stating that that stain looked like it had been there a while and that they didn’t do that. Which is a very lousy excuse because you can’t tell a difference in a stain that has been there for a week or a year. Then he told me he would look to see if they had pictures of when the car arrived and how CONVENIENT they did not have any!! And still refused for fix it. HORRIBLE PLACE. RUDE EMPLOYEES. I will never have my car serviced here again. My car is a Honda Accord as well. Not a ford.

Mar 08, 2020

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Disappointment to smiles with the top down

The process was riddled with complications and setbacks. However, management and Alan made sure I was a happy and satisficed owner of a 2019 Mustang. The issue with defective top motor was and unfortunate delay in my getting the car. Again, Alan was a God-send. Thanks Alan!!Unfortunately, I do not recall any other names.

Dec 14, 2019

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great

great service brought my vehicle in for service didn't have to wait long service department very fast and helpful. I will be back with any future needs.

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Jason Heaps

Jason Heaps

Sales & Leasing Consultant
Recent Reviews

Sep 10, 2020

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They are the best! Haven’t gone anywhere else for the...

They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy!

Apr 21, 2020

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First car purchase after 7 years with the same vehicle....

First car purchase after 7 years with the same vehicle. Great customer service, not too pushy when it comes to buying, and very nice and professional. Would definitely come back to buy a new car in the future!

Mar 23, 2020

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Jason Heaps is a man of his WORD

Pleasure to work with Jason Heaps. He is a man of his word and delivered everything he promised. We are very happy with our Ford F150

Mar 04, 2020

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I love Rountree Moore’s Ford! They was good too me. I...

I love Rountree Moore’s Ford! They was good too me. I seen a Tahoe on their website. I inquired about the truck on that Sunday and went and pick it up on that Wednesday. They will work hard for you to get it approved for you. If you are looking for a car please give them a call. I am one happy customer!

Feb 05, 2020

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Helpful salesman who was not only pleasant but also very...

Helpful salesman who was not only pleasant but also very knowledgeable. He listened carefully and responded with prompt information. Robert was extremely polite and very professional!

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Tammy Bell

Tammy Bell

Sales & Leasing Consultant
Dealership Experience 12 years 10 months
Industry Experience 12 years 10 months
Always do your best, what you plant now, you will harvest later Blessed to have a rewarding job to provide for my family
Recent Reviews

Oct 23, 2024

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I take my truck there all the time and my wife truck

I take my truck there all the time and my wife truck there very friendly people

Aug 29, 2024

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Highly recommend this dealership.

Highly recommend this dealership. Mike Hearne made this the easiest car buying experience ever. He went out of his way to find me the right car.

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Jul 31, 2022

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If there was a option for a zero star rating that would

If there was a option for a zero star rating that would still be an understatement. First off this review is about the collision center only. I should start by saying if you don’t want to read the whole thing just read this… if you are young or a woman they will take advantage of you!! TAKE pictures of your entire car inside and out before leaving it with them and let them know that you have pictures and time stamps!! The people who work there are VERY rude. When I came to drop off my car I walked in the building and the man at the counter was on his cell phone so I took a seat. I sat there for 5 minutes and was not once greeted. Then he finally asked if anyone was helping me (still no greeting). Then when I come to pick up my car after being fixed I noticed a huge stain on my seat that was not there when I dropped it off. Yes, there were some other smeller stains on the back of the seat from sweat and just being used (the seats are white) but they were nothing like this one. I was also informed the day before I picked up my car that my car has been detailed and it most certainly was not. It had not even been washed. So I went back inside and informed them nicely about the stain and they sent a manager to look at my car. He argued with me stating that that stain looked like it had been there a while and that they didn’t do that. Which is a very lousy excuse because you can’t tell a difference in a stain that has been there for a week or a year. Then he told me he would look to see if they had pictures of when the car arrived and how CONVENIENT they did not have any!! And still refused for fix it. HORRIBLE PLACE. RUDE EMPLOYEES. I will never have my car serviced here again. My car is a Honda Accord as well. Not a ford.

Oct 09, 2020

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Very modern, clean, and up to date. The service writers...

Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable.

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Russ Waters

Russ Waters

Inventory Manager
Dealership Experience 12 years 10 months
Industry Experience 12 years 10 months
Recent Reviews

Jan 09, 2019

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Tammy!!!

Tammy was amazing! Got me approved for the truck of my dreams. Jeremy the sales manager got my payments and price perfect. I will never purchase a vehicle that does not come from Tammy and her team at Rountree Moore Ford !

Jan 05, 2015

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Excellent Internet Sales System Response

I found this young man to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me thru all the transaction and the service of the vehicle. Thank you for all excellent service and the smile that went with it. I REALLY appreciate all that you have done to be of help to me thru this sale. Best wishes for a great New Year and much success. I will be recommending you to other friends and family with out hesitation. ...

Nov 18, 2014

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No fuss when you buy through Russ

Russ Waters was patient, non-pushy, knowledgeable and very helpful both during and after my search for a used minivan to meet all my needs. He listened, then searched the computer and found just what I needed. Only took a few hours from start to completed sale. NO FUSS WHEN YOU BUY THROUGH RUSS!

Oct 31, 2014

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A good car buying experience

When I walked onto the car lot at Roundtree Moore dealership, I had no idea what kind of car I wanted to buy. Since they no longer made Pontiacs, which would have been my 1st choice, I came with an open mind. I feel fortunate that I was met on the lot by Russ. We looked at many different makes & models of 2014 cars. I knew I wanted a new car. Russ was a very thorough and knowledgeable salesman - no high pressure sales talk - and he listened intently as I described my needs and wants in a car. He was very patient & helpful and directed me in the right direction as I purchased a 2014 Ford Fusion Hybrid. I would highly recommend to anyone looking to buy a new car to contact Russ, as he is a very good salesman and can make the car buying process a pleasure.

Oct 30, 2014

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Russ makes car buying a pleasure

Russ met me at the door with a smile and firm handshake. I told him we were looking for a small car that would give us very good gas mileage. After looking at several models he showed me a 2015 Kia which we decided to buy. Russ made it a very enjoyable experience in dealing with Roundtree Moore. No hard pressure what-so-ever. He makes it feel like you are talking with a friend, not a salesman.

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Dane Northcutt

Dane Northcutt

Courtesy Driver
Recent Reviews

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

Apr 26, 2020

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The service was swift and very thorough. The staff was...

The service was swift and very thorough. The staff was customer-friendly . It appeared healthy practices were in effect. I have been a customer for over 40 years. Very satisfied Harold

Mar 09, 2020

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My service advisor was professional and very courteous....

My service advisor was professional and very courteous. I plan on returning to round tree Lincoln for future services. All of my expectations were met as usual.

Jan 07, 2020

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Service experience was great!! I’ll definitely be back !...

Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do .

Nov 03, 2019

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I would never recommend service dept. Had my sons truck...

I would never recommend service dept. Had my sons truck over 2 months almost 3. After first 7 weeks they told us truck was ready my son picked up and truck was vibrating making noise brouhgt back

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Dave Powell

Dave Powell

Sales Manager
Recent Reviews

Jun 30, 2025

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I'm still waiting for a Reply Jayden, I have been nice

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer..

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Mar 02, 2021

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Easy to deal with, great prices, and they went out of...

Easy to deal with, great prices, and they went out of their way to make things work out well. We can highly recommend them to anyone.

Mar 21, 2020

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Took Deposit then Lied and Said it was Sold! It Wasn't!

Called and said they had vehicle and wanted a $200 Deposit. I gave deposit ok and they called next day and said was sold. Lied!

Feb 07, 2020

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Excellent Experience

It was a very nice and please experience. They were very friendly and accommodating. I bought my New vehicle on Tuesday and it was delivered to me on Friday. I live over 2 hrs away so that was very nice. I would buy from again.

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James Price

James Price

Parts Advisor
Recent Reviews

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Mar 10, 2020

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Great atmosphere and team of people that truly care about...

Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest.

Feb 25, 2020

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phenomenal Service

The customer service was above and beyond. I came in for a recall on my truck. The mechanic was extremely nice and took care of me without an appointment. It was nice to walk in and get treated with excellent service and not told i had to make an appointment to get service.

Nov 08, 2019

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People was very helpful and very excited to hear from me....

People was very helpful and very excited to hear from me. They were awesome to have helping me buy a vehicle. Would do it again.

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Nicholas Wagner

Nicholas Wagner

Service Tech
Recent Reviews

Apr 10, 2023

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Went well, got oil change and checkup, car was done much

Went well, got oil change and checkup, car was done much faster than I expected

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

May 16, 2022

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Scheduled an appointment to get the oil changed and I

Scheduled an appointment to get the oil changed and I have to admit that the service was phenomenal. The Service Department even shuttled me to a restaurant near by and serviced my truck in a timely manner. I highly recommend this place.

Apr 29, 2020

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from the moment you enter the room, he was very helpful...

from the moment you enter the room, he was very helpful and welcoming, overall great service! I have no complaints! From beginning to end! Awesome

Jan 07, 2020

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Service experience was great!! I’ll definitely be back !...

Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do .

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Lynn Gardner

Lynn Gardner

Service Clerk
Recent Reviews

Feb 02, 2023

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I was treated with respect and professionalism by all

I was treated with respect and professionalism by all from the start, (phone call for my opponent) to the finish giving my keys back and driving away. Kudos to the team at this dealership.

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

Sep 02, 2021

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I HAVE PURCHASED 2 VEHICLES AT ROUNDTREE MOORE FORD, IGOT...

I HAVE PURCHASED 2 VEHICLES AT ROUNDTREE MOORE FORD, IGOT MY 1ST OIL CHANGE ON MY 2020 LARIAT AND MY TRUCK WAS QUITE DIRTY, AFTER THE OIL CHANGE I GOT MYTRUCK I LIVE IN OLD TOWN, FL. THATS LIKE 53 MILES FROM THE DEALERSHIP AND I THOUGHT THEY WOULD AT LEAST WASH MY VEHICLE, BUT SERVICE WRITER SAID THEY DONT DO THAT. SORT OF A LET DOWN CHEIFLAND FORD WASHES VEHICLES WHEN SERVICED THERE, BIG BEND CHEVY WASHES VEHICLES WHEN SERVICED THERE, AND GAINSVILLE DODGE AND LAKE CITY DODGE AND CHEIFLAND DODGE ALL WASH VEHICLES AFTER SERVICE.

Jan 07, 2020

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Service experience was great!! I’ll definitely be back !...

Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do .

Oct 29, 2019

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The service team is always great. Fast, efficient and...

The service team is always great. Fast, efficient and helpful with anything i need. They always go above and beyond to exceed my expectations. Thanks

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Jason Lebron

Jason Lebron

Service Director
Industry Experience 28 years 6 months
Recent Reviews

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Jul 08, 2023

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Service writer Santi Gala always a pleasure to deal with,

Service writer Santi Gala always a pleasure to deal with, he has excellent customer service. Thank you for Rountree Moore Ford Service department

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

Dec 26, 2022

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Great service, friendly advisor.

Great service, friendly advisor. Took care of my needs and was out sooner than expected

Jul 29, 2020

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Maybe they're hiding the honest reviews

In short I had no success with this service facility. In fact I had no success at even getting a Restricted Delivery Certified US Mail Article delivered to the Service Manager. In fact allegations and unfounded assertions opposed to the facts fly out of this facility and the only thing I can figure it is the CYA routine. Beware of Service Writers who refuse to produce the RO and simply give you back a key fob ro and no written explanations of anything at THAT time cause believe me they'll come up with so really good fabrications later on and say "we called Ford" back to the game of CYA. I found Mr Lebron to be woeful at best and less then honest one might say lacking integrity. This Dealership like others in this State has found a way to circumvent FS 501.98 by not being required by the USPS to sign for Certified Mailings, or maybe just mine. Either way I dumped the Lemon of an Explorer and be careful out there even with a class III hitch and a 6 cylinder [5,000 lbs tow rating] they'll assert you "over-towed" when only trailering 3,000 lbs then state you refused to say what you were towing. Either way remove your brake proportioning device cause these "Mechanics" think that is what is towing verses helping the woefully equipped stop even when under-towing. It's a game and a bad one at that. The next dealer asserted I towed in Overdrive so I let that insert his foot so far he couldn't retract it then I asked him to show me over drive on my Explorer [there was none] so in essence they're Fords first line of defense not you'r first line of repair(s), forget that Ford is having such issues they'll be like Micky D's soon enough you already see the consolidations next come closures. This facility lost the sale of a $60,000.00 2020 Tahoe for it's sister dealership...

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Carmen Plath

Carmen Plath

Parts Advisor
Recent Reviews

Jan 16, 2023

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Employee Rating

Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Mar 10, 2020

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Great atmosphere and team of people that truly care about...

Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest.

Sep 29, 2019

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Completely satisfied.

Took my 2019 F250 in for an oil change and tire rotation. Since I arrived without an appointment, I expected to have to wait awhile. My Service Adviser, Danielle, got my truck in right away and I was back on the road in 1 hour. Very happy with level of customer service that I received.

Mar 05, 2019

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Great service

Very pleased with the service I got! I would recommend to all my friends and family! I will be back for sure with out a doubt.

Jan 09, 2019

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Tammy!!!

Tammy was amazing! Got me approved for the truck of my dreams. Jeremy the sales manager got my payments and price perfect. I will never purchase a vehicle that does not come from Tammy and her team at Rountree Moore Ford !

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Mary Rountree

Mary Rountree

BULE
Recent Reviews

Jan 16, 2023

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Love this dealership.

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people.

Feb 05, 2020

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Professional, courteous! And quick service!

Such an amazing experience! Justin Gonzalez provided such exceptional service and informative guidance that made my purchase of a new Ford easy. Thank you Justin!

Dec 03, 2019

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This dealership made buying a vehicle a painless...

This dealership made buying a vehicle a painless experience. They have knowledgeable & professional people helping you & also very personable. They get an A+ from me.

Mar 25, 2019

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Great dealership

Very satisfied with sales and service staff. Friendly and professional at all times. This is my second truck purchased at Roundtree.I would recommend them to anyone!

Mar 05, 2019

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Great service

Very pleased with the service I got! I would recommend to all my friends and family! I will be back for sure with out a doubt.

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Eddie Cruz

Eddie Cruz

Internet Sales Manager
Recent Reviews

Oct 17, 2022

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Great service, attention, the people very nice, clean

Great service, attention, the people very nice, clean area and very good service. Fast. And good coffee

Oct 26, 2020

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Very enjoyable, no pressure experience. I traveled over...

Very enjoyable, no pressure experience. I traveled over 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well.

May 04, 2020

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New vehicle purchase

Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a deal on a specific Explorer ST when we found out it had already been sold. The salesman was great and located another vehicle very similar same day so the deal could proceed.

Apr 25, 2020

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Great salesman (Cody) and great deals. Believe it or not...

Great salesman (Cody) and great deals. Believe it or not but they were so helpful I bought two vehicles at once. And was done with both transactions in 3 hours. Great place to get a vehicle .

Mar 21, 2020

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Took Deposit then Lied and Said it was Sold! It Wasn't!

Called and said they had vehicle and wanted a $200 Deposit. I gave deposit ok and they called next day and said was sold. Lied!

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Jackson Horne

Jackson Horne

RECEPTIONIST
Recent Reviews

Nov 08, 2019

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Employee Rating

People was very helpful and very excited to hear from me....

People was very helpful and very excited to hear from me. They were awesome to have helping me buy a vehicle. Would do it again.

Mar 05, 2019

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Great service

Very pleased with the service I got! I would recommend to all my friends and family! I will be back for sure with out a doubt.

Jan 09, 2019

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Tammy!!!

Tammy was amazing! Got me approved for the truck of my dreams. Jeremy the sales manager got my payments and price perfect. I will never purchase a vehicle that does not come from Tammy and her team at Rountree Moore Ford !

Dec 20, 2018

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Sales rep reveiw

When being welcomed jackson was very friendly, helpful and knowledgable. Then speaking with lynn she was very relatable. She really tried to help me get into aomething that would make me happy and that i could afford. Overall i was very pleased. And lynn and jackson would be the only reason i send somebody to this location again.!!

Oct 26, 2018

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Excellence

I went to Rountree Moore Ford “looking” at cars and prices. I knew what I wanted but couldn’t find it. Sam Ryan was truly relentless in the search. He called every dealership he could find. He called me and let me know he found the car I wanted. Sam is very personable, has integrity, a great sense of humor, and remained professional whilst treating me like family. I actually bought the car from him because he didn’t try to “sell” me a vehicle. He had a sense of what I wanted and hunt for it until he found it Thank you Sam! I am very happy with my car. Joanne Krull

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Romane Canupp

Romane Canupp

Collision Estimator
Recent Reviews

Nov 09, 2019

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Employee Rating

Good service in a timely manner for a repair on my lunch...

Good service in a timely manner for a repair on my lunch hour! Mr Romane is very polite and went the extra mile in making me happy. I had a road trip two weeks before my repairs n the shop attached the part so it wouldn't drag. Ready to make another trip in my 2019 Lincoln.

Nov 01, 2019

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Employee Rating

Great job from Gary and his staff. Great work great...

Great job from Gary and his staff. Great work great people great job. A ver good great job in a very great timely manner. Thanks for the great work

Apr 13, 2019

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Great Service

Those guys at Rountree Moore Ford are great as always. They always take good care of my needs. I will definitely recommend my friends and family to go there!

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Justin Gonzales

Justin Gonzales

Sales & Leasing Consultant
Recent Reviews

Oct 17, 2022

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Great service, attention, the people very nice, clean

Great service, attention, the people very nice, clean area and very good service. Fast. And good coffee

Apr 29, 2020

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Justin Gonzales the young fella that help us was awesome....

Justin Gonzales the young fella that help us was awesome. In within half a day we got the perfect vehicle for us. He was very thorough and accommodating. Same Ryan was awesome as well. He made it so easy to go they the finance part which normally is a pain. Thank you a lot fo a work well done. I love my new ride

Apr 21, 2020

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First car purchase after 7 years with the same vehicle....

First car purchase after 7 years with the same vehicle. Great customer service, not too pushy when it comes to buying, and very nice and professional. Would definitely come back to buy a new car in the future!

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Cody Hysell

Cody Hysell

Sales & Leasing Consultant
Recent Reviews

Mar 24, 2022

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This dealership is one of the best in town.

This dealership is one of the best in town. Just the atmosphere is great. Everybody is friendly!

Apr 25, 2020

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Great salesman (Cody) and great deals. Believe it or not...

Great salesman (Cody) and great deals. Believe it or not but they were so helpful I bought two vehicles at once. And was done with both transactions in 3 hours. Great place to get a vehicle .

Mar 21, 2020

Dealership Rating
Employee Rating

Took Deposit then Lied and Said it was Sold! It Wasn't!

Called and said they had vehicle and wanted a $200 Deposit. I gave deposit ok and they called next day and said was sold. Lied!

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Donna Price

Donna Price

Service Clerk
Recent Reviews

Jun 26, 2025

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I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Jan 14, 2023

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Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

Mar 10, 2020

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Employee Rating

Great atmosphere and team of people that truly care about...

Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest.

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Ashley Benton

Ashley Benton

Receptionist Collision Center
Dealership Experience 11 years 6 months
Industry Experience 11 years 6 months
Recent Reviews

Nov 09, 2019

Dealership Rating
Employee Rating

Good service in a timely manner for a repair on my lunch...

Good service in a timely manner for a repair on my lunch hour! Mr Romane is very polite and went the extra mile in making me happy. I had a road trip two weeks before my repairs n the shop attached the part so it wouldn't drag. Ready to make another trip in my 2019 Lincoln.

Nov 01, 2019

Dealership Rating
Employee Rating

Great job from Gary and his staff. Great work great...

Great job from Gary and his staff. Great work great people great job. A ver good great job in a very great timely manner. Thanks for the great work

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Hilda Northcutt

Hilda Northcutt

SAC DRVR
Recent Reviews

Jun 26, 2025

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Employee Rating

I have always gotten the Best and Quickest Service I will

I have always gotten the Best and Quickest Service I will continue with their service

Jan 14, 2023

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Employee Rating

Great Dealer.

Great Dealer. Great service, reasonable prices. I would recommend my family and friends anytime ! Thanks Rountree-Moore

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Johnny Souza

Johnny Souza

Sales & Leasing Consultant
Recent Reviews

Sep 10, 2020

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Employee Rating

They are the best! Haven’t gone anywhere else for the...

They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy!

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